Citicorp Finance v. Snehasis Nanda
Supreme Court of India2025 INSC 371; 2025 SCC OnLine SC 594Bench: Justices Sudhanshu Dhulia and Ahsanuddin Amanullah
A party having no privity of contract with the service provider cannot be regarded as a consumer under the Consumer Protection Act. The existence of an arbitration agreement shall not take away the right of a consumer to approach the consumer forum for redressal of grievances.